How to Have a Successful Telehealth Visit

May 13, 2020

As a result of COVID-19, many doctor’s visits in the coming months may be telehealth visits. Dr. Blair Hammond, general pediatrician and co-founding director of the Mount Sinai Parenting Center, provides a few tips on what you can do to make sure your telehealth visit goes smoothly:

Q: How can parents prepare to make telehealth visits go smoother?

A: Parents can prepare for a telehealth visit by first making sure you know how to log in in advance so that you are ready for the visit to start on time. You might want to think any information that the pediatrician needs for the visit – for well-visits that might be a weight or a height if you are able to get it. If you think there may be medication that might be prescribed, you might also need a weight in that case. If your child is still at the age where they nap, you might want to think about scheduling that visit at a time when your child is awake if the pediatrician needs to see your child to assess something. For rashes and cuts, make sure you can expose the area. If your child has a cold or some symptom that might be an infection, it can be helpful to have taken the temperature before the visit.

For more information on what you can do to have a successful telehealth visit, watch the full video: